reservation terms

These terms and conditions apply to accommodation made available by Meredith House & Apartments Strahan. By making a booking for accommodation, you warrant that you have read these terms and conditions and agree to be bound by them subject to such changes as are notified to you from time to time. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply.

General Terms

Where indicated, minimum stay conditions may apply to accommodation options. Meredith House & Apartments Strahan endeavor to provide the accommodation but reserves the right to refuse requests for bookings or actual bookings due to insufficient or excessive numbers of requests. All accommodation is subject to availability.

Reservation Policies:

All accommodation bookings must be guaranteed at the time of reservation by provision of credit card details. By providing credit card details you warrant that you have the authority to use the credit card and you authorise Meredith House & Apartments Strahan to charge the cost of your booking, and any additional expenses such as damage, lost or stolen property ; to the credit card.

You may or may not be charged for an accommodation booking prior to the date on which you are due to arrive. When you are charged is dependant upon how your reservation was made, and if a third party website was used - such as Booking.com or AirBnB.

Check In/Out:

Check in is from 2 pm. 

Check out is 10 am. 

Cancellation Policies:

Cancellation fees for accommodation are as follows for Meredith House & Apartments Strahan:

Full refund: For a full refund of accommodation fees, cancellation must be made within 48 hours of booking and at least 14 full days prior to listing’s local check-in time (or 3:00 PM if not specified) on the day of check-in.

Partial Refund: For a 50% refund of accommodation fees, cancellation must be made 7 full days prior to check in time (or 3:00 PM if not specified) on the day of check in, otherwise no refund. For example, if check-in is on Friday, cancel by Friday of the previous week before check in time.

No Refund: If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded. If cancellation occurs on the day of check in, or in the case of a no show, the full amount will be charged to the card you provided at the time of making your reservation.

If a deposit has not been paid then cancellation fees will be charged to the credit card held as a guarantee. If a deposit has been paid and

  1. the amount of the deposit is more than the cancellation fee then the cancellation fee will be deducted from the deposit and the balance of the deposit will be refunded, or

  2. the amount of the deposit is less than the cancellation fee then the deposit will be taken in part payment of the cancellation fee and the balance of the cancellation fee will be charged to the credit card held as a guarantee.

Cancellations must be made by notifying Meredith House & Apartments Strahan between the hours of 10am and 2pm 7 days a week or send an email to bookings@meredithhousestrahan.com.au

Guest Access

Meredith Apartment is at the rear of the property, via the main driveway. The Apartment is the building on the left-hand side. You're most welcome to use the surrounding yard and laundry facilities located off the rear of Meredith House (large two-story house at the front of the property).

Due to the nature of our property, we will meet you upon check in (between 10am and 2 pm). Outside of this time we will notify you by phone to inform you of where to collect your key. Please return this key to the secure lock box upon check out. Lost keys will incur a $50.00 replacement fee. Damaged lock boxes will incur a fee, subject to repairer expenses.  Damage to the internal or external areas of the property will result in fees charged to you. 

Interaction With Guests

We will be onsite to greet you if possible, if not we are only a phone call away. As a local family, we are passionate about sharing what's great to do in Strahan and the West Coast and are more than happy to answer any questions you may have.

Other Things To Note

It is a short 2-minute drive to the centre of town or a 15-20 minutes walk. There is no public transport in Strahan however the town is quite small and parking is plentiful if travelling on a Gordon River Cruise or the Railway.